- OCASA’s Accessibility Standard for Customer Service
- Making Ontario Accessible (Ontario Ministry of Community and Social Services)
- Email OCASA with feedback
Customers who wish to provide feedback on the way OCASA provides goods and services to people with disabilities can send an email message, call by phone, or send a letter by mail:
EMAIL: Click here to send Email
PHONE: Toll free 1-866-742-5429
MAIL: OCASA, 65 Overlea Blvd., suite 210, Toronto, ON M4H 1P1
- All feedback will be directed to the Executive Director of OCASA.
- Customers can expect to hear back in three business days of receiving the feedback.
- Complaints will be addressed according to our organization’s regular complaint management procedures.